For every rental, user and equipment safety is our priority. That's why every rental is automatically covered by our insurance contract worldwide* and every user is certified to guarantee your security.
Each rental is covered by our comprehensive insurance. Your rentals are protected against all risks*.
All our members are verified: identity, contact details... We do our best to ensure the reliability of our community.
Full coverage against theft and accidental damage. Your equipment is protected for the entire rental period worldwide.
All payments go through our secure platform. Your banking data is protected and never shared.
A deposit of only 10% of the equipment value charged to the tenant - among the lowest on the market!
Each rental is governed by a clear contract defining each party's responsibilities. Total transparency on conditions.
In case of disagreement, our team intervenes to find a fair solution. Quick and impartial conflict resolution.
Our insurance covers repair or replacement costs for these types of damage during your rental.
Certain types of damage are not covered by our insurance. In these cases, the tenant remains responsible and must reimburse the damage.
* See the notice and IPID for all insurance details and conditions
Discover the steps we put in place to ensure the security of each rental
Each new member must certify their account, including identity validation with an official document during a video process.
Before and after each rental, each piece of equipment is assessed and its condition documented. Photos and detailed descriptions to avoid misunderstandings.
During the rental, we monitor the smooth progress and remain available. Our team can intervene quickly if needed.
Find answers to the most common questions about security and trust on Lightyshare
Visit our help center and discover the most frequently asked questions.
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